At saggili, your privacy is not an afterthought — it is a core part of how we build and operate our platform. This Privacy Policy explains exactly what personal data saggili collects, why we collect it, how we use it, and the rights you have as a saggili player under Philippine law.
These cards highlight the key principles of saggili's approach to data privacy. They are a summary only — please read the full policy below for complete details.
This Privacy Policy ("Policy") describes how saggili ("saggili," "we," "us," or "our") collects, uses, stores, shares, and protects the personal data of individuals ("you," "Player," or "User") who access or use the saggili online gaming platform at saggili.net, including all associated services, games, promotions, and features (collectively, the "Platform").
saggili is committed to protecting the privacy and personal data of all its players, particularly those based in the Philippines. This Policy is drafted in compliance with the Data Privacy Act of 2012 (Republic Act No. 10173, as amended), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC).
By registering a saggili account or using the Platform in any capacity, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. This Policy should be read together with saggili's Terms and Conditions and Responsible Gaming Policy.
This Policy is written in plain English so that every saggili player — whether you're in Manila, Cebu, Davao, or anywhere else in the Philippines — can clearly understand how your data is handled. If anything is unclear, please reach out to our support team before proceeding.
For the purposes of the Data Privacy Act of 2012, saggili is the personal information controller responsible for the personal data collected through the Platform. saggili has designated a Data Protection Officer (DPO) who is responsible for overseeing saggili's data protection practices and ensuring compliance with applicable Philippine privacy laws.
You may contact saggili's Data Protection Officer at any time using the contact details provided in Section 16 of this Policy.
saggili collects the following categories of personal data from players and Platform visitors:
Note on Sensitive Personal Information: Government-issued ID documents and financial account details are classified as sensitive personal information under the Data Privacy Act of 2012. saggili applies heightened security measures to this category of data and processes it only for KYC verification, fraud prevention, and regulatory compliance purposes.
saggili collects personal data through the following means:
saggili uses the personal data it collects for the following purposes:
| Purpose | Data Used |
|---|---|
| Account registration and management | Identity, contact, and account data |
| Age and identity verification (KYC) | Identity data, government-issued ID documents |
| Processing deposits and withdrawals | Financial data, identity data |
| Fraud prevention and security monitoring | All categories, including technical data |
| Anti-money laundering compliance (AMLA) | Identity, financial, and transaction data |
| Responsible gaming monitoring and enforcement | Gaming, account, and identity data |
| Customer support and dispute resolution | Identity, account, and communication data |
| Platform improvement and analytics | Technical and usage data (anonymized where possible) |
| Marketing communications (with consent) | Contact data, gaming preferences |
| Regulatory reporting to PAGCOR and AMLC | Identity, financial, and gaming data |
saggili will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or as otherwise required by law.
Under the Data Privacy Act of 2012, saggili processes your personal data on the following legal bases:
saggili does not sell, rent, or trade your personal data. We share personal data only in the following limited circumstances:
saggili engages trusted third-party service providers to assist in operating the Platform, including KYC and identity verification providers, payment processors (GCash, Maya, and Philippine banks), game software providers, cloud hosting providers, and customer support platforms. These providers are contractually bound to process your data only on saggili's instructions and in compliance with the Data Privacy Act of 2012.
saggili is required by law to share certain data with PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine authorities. saggili will comply with all lawful requests from these bodies and will notify affected players where legally permitted to do so.
In the event of a merger, acquisition, or sale of all or part of saggili's business, your personal data may be transferred to the acquiring entity as part of that transaction. saggili will notify affected players of any such transfer and ensure that the acquiring entity is bound by privacy obligations no less protective than those in this Policy.
saggili may share your data with third parties for purposes not listed above where you have given your explicit prior consent. You may withdraw such consent at any time.
Some of saggili's service providers — including game software providers and cloud infrastructure partners — may be located outside the Philippines. Where personal data is transferred to a country that does not provide an equivalent level of data protection to the Philippines, saggili will implement appropriate safeguards, including contractual clauses approved by the NPC, to ensure that your data remains protected to the standard required by the Data Privacy Act of 2012.
saggili will not transfer your personal data to any jurisdiction that is subject to sanctions or that lacks adequate legal frameworks for data protection without first obtaining your explicit consent.
saggili retains personal data for the following periods, after which data is securely deleted or irreversibly anonymized:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account and identity data | 5 years after account closure | PAGCOR licensing requirements |
| Financial transaction records | 5 years from transaction date | Anti-Money Laundering Act (RA 9160) |
| KYC documents | 5 years after account closure | PAGCOR and AMLC requirements |
| Gaming and wagering records | 3 years after account closure | Regulatory compliance and dispute resolution |
| Customer support records | 2 years from last interaction | Legitimate interests (dispute resolution) |
| Marketing consent records | Until consent is withdrawn + 1 year | NPC consent documentation requirements |
| Technical and usage logs | 12 months from collection | Security and fraud prevention |
Where saggili is required by law to retain data for a longer period, the statutory retention period will apply. saggili will not retain data beyond the periods specified above unless required by a specific legal obligation or ongoing legal proceedings.
saggili implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
Despite these measures, no online platform can guarantee absolute security. In the event of a personal data breach that is likely to result in harm to affected players, saggili will notify the NPC within 72 hours of becoming aware of the breach and will notify affected players without undue delay, as required by the Data Privacy Act of 2012.
You also play a role in keeping your saggili account secure. Never share your password or OTP codes with anyone — including people claiming to be saggili staff. saggili will never ask for your password via email, SMS, or live chat.
saggili uses cookies and similar tracking technologies to operate and improve the Platform. The following types of cookies are used:
You can manage your cookie preferences through your browser settings. Note that disabling strictly necessary cookies may prevent you from accessing certain features of the saggili Platform.
The saggili Platform is strictly intended for individuals aged 21 years and above, in compliance with PAGCOR regulations governing online gambling in the Philippines. saggili does not knowingly collect personal data from individuals under the age of 21.
If saggili becomes aware that personal data has been collected from a person under 21 years of age, that account will be immediately suspended, all funds will be frozen pending investigation, and the personal data will be deleted in accordance with applicable law. If you believe that a minor has registered a saggili account, please contact saggili support immediately.
Gambling is addictive. Know when to stop. saggili enforces a strict 21+ age policy. If you or someone you know may have a gambling problem, please visit our Responsible Gaming page for support resources.
Under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by saggili. To exercise any of these rights, please contact saggili's Data Protection Officer using the details in Section 16.
saggili will respond to all data rights requests within fifteen (15) calendar days of receipt. Where a request is complex or involves a large volume of data, saggili may extend this period by a further fifteen (15) days, with prior notice to you. saggili will not charge a fee for processing data rights requests unless they are manifestly unfounded or excessive.
If you believe that saggili has not handled your personal data in accordance with this Policy or the Data Privacy Act of 2012, you have the right to lodge a complaint. saggili encourages you to contact our Data Protection Officer in the first instance so that we can attempt to resolve your concern directly and promptly.
If you are not satisfied with saggili's response, you have the right to lodge a formal complaint with the National Privacy Commission (NPC) of the Philippines. The NPC is the independent regulatory body responsible for enforcing the Data Privacy Act of 2012 and can be reached through its official channels.
saggili reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or regulatory requirements. Material changes will be communicated to registered players via email or a prominent notice on the Platform at least seven (7) days before taking effect.
The "Last Updated" date at the top of this Policy indicates when the most recent revision was made. Your continued use of the saggili Platform after the effective date of any revision constitutes your acceptance of the updated Policy. If you do not agree to the revised Policy, you must cease using the Platform and may request account closure.
For any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by saggili, please contact our Data Protection Officer:
For complaints to the National Privacy Commission, please refer to the NPC's official website for current contact details and complaint procedures.
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